We’re Looking Out for You!

We’ve had a number of clients come to us recently asking if they should respond to a letter they’ve gotten in the mail regarding the renewal of their domain(s). Be careful! There are quite a few companies out there, Liberty Names of America and Domain Registry of America being just a couple, who are attempting to run a scam. They often send out very legitimate-looking letters to the primary contact of the domain telling them that they’re domain name will expire soon, and giving them instructions on how to make a payment to renew it. However, the money rarely makes its way to a legitimate registrar, and often you get signed up for a recurring fee which does you no good.

If you are one of our clients, we will notify you when your domain is nearing its expiration, and we will renew it for you if you like. We will never have a third-party company notify you of impending expiration. If you’ve received something either via snail-mail or e-mail and you are unsure whether it is legit, Google it! If you Google “Liberty Names of America”, for instance, you will see right off the bat that it is a scam.

If you have received an e-mail or letter that you believe to have been a scam, please feel free to contact the Federal Trade Commission with the information, and help put a stop to it.

Domain Renewal Scams Jump

Spam, Spam and more Spam

We have been receiving quite a few phone calls regarding the volume of spam that is getting through to mailboxes. The cause of this seems to be the fact that the overall volume of spam being sent internet wide has been rising exponentially. At Hardlines, we are taking aggressive steps to relieve our customers of this inbox filling garbage. In Q1 2007, Hardlines will be launching a new spam filtration process that will significantly reduce the name of message that reach your mailbox. Keep your eyes on this blog for more news on our developments. In the meantime, please read the latest articles we have come across that discuss the recent increase in spam volume.

Spam Volume Jumps 35% In November

What’s with all this spam?

Hardlines is now 100% Carbon Neutral

Hardlines is proud to announce that we are 100% carbon neutral. This means that we offset our carbon dioxide emissions by contributing to renewable energy, energy efficiency, and reforestation projects. The typical American is responsible for 10 tons of CO2 emissions annually through their direct energy use of home, cars and air travel, and about 23 tons of CO2 including their purchases, activities and the other services we all share throughout the economy. These emissions are a caused the burning of fossil fuels: oil, coal and natural gas. Hardlines has calculated the carbon dioxide emissions we are responsible for, and has offset these emissions by contributing to CarbonFund, and organization dedicated to reducing America’s total carbon dioxide emissions.

Hardlines is using 100% Green Energy

As a continuing effort to reduce out impact on the local and world environment, Hardlines Company has become one of the first companies in the state to use 100% Green Energy. The energy types used are Solar, Wind, Biomass, Tidal, Geothermal, and Hydrogen/Fuel Cell. As customer’s are aware, Hardlines is committed to evironmental preservation. Among the other ways we are reducing our impact on our plant are: Offering paperless billing, using energy efficient servers, purchasing credits to make our company carbon neutral, printing on recycled paper, recycling our office paper/plastic/aluminum/batteries/computers, offering bus passes and car pool incentives to employees and more.

Successful Server Upgrade

We are pleased to announce that the server upgrade was a success. The server should be noticably snappier with the upgrades that were done. Enjoy!

Server Maintenance - Planned Outage

In order to provide the most reliable and highest performance for our customers, we will be upgrading our primary web server with additional memory. The upgrade will take place between 5pm and 6pm PST on Wednesday, June 7th.This upgrade is expected to cause an outage of all web and email services during the upgrade process for all customers hosted on this server. Email messages sent to addresses hosted on this server during this period will be met with an automatic response stating that messages could not be delivered, but all messages will be sent through properly once the server resumes normal operation. The total time for the upgrade to take place is not expected to exceed 15 minutes. Previous to this upgrade, the primary web server has had an outstanding uptime of over two years, demonstrating Hardlines commitment to providing the highest quality webhosting for our clients.

Introducing SiteZen site builder tool

The latest feature for our customers is our new site builder tool called SiteZen. This tools allows to you create your website using a simple What-You-See-Is-What-You-Get interface through your web browser. A demo of the software is available through SiteMagix, the creator of the tool [Demo]. For more information on how to set this tools up for use on your website, contact support@hardlines.com.

Hardlines is now a Microsoft Small Business Specialist

Hardlines is a Microsoft Small Business SpecialistHardlines is pleased to announce our acceptance into the Microsoft Small Business Specialist program. We are well qualified to consult, and deploy a Microsoft small to medium business network including Microsoft Small Business Server 2003.

Lots of changes coming

Here at Hardlines, we are working hard on many new system changes. There is a new version of ModernBill coming out, and we will be migrating all our existing customers into the new system. ModernBill provides some outstanding functionality, and I’m certain you will all be very pleased with it.

New webmail client

We would like to announce the addition of a cool new webmail client for our customers: RoundCube Mail. This new client is AJAX based, which means that it will be much more similar to a Windows or Macintosh application. Double clicks, drag and drop, no page refreshes. Check it out: http://www.hardlines.com/rcmail